Guest surveys
Hear from guests before they leave.
Build a short survey, put it on a tablet at the host stand or the door, and read what guests said by location. Included in Pro and Enterprise.
Try it — nothing saves, refresh to reset
What you get
Short surveys guests answer on a tablet at the door, with results for each location.
Questions your way
Star ratings, single or multiple choice, numbers, dates, and written answers. Mark each one required or optional and drag them into order.
A tablet guests can't wander off
Survey mode signs the manager out and locks the tablet to the survey. A manager's PIN ends it, and a missing tablet can be ended from anywhere.
Anonymous, or with consent
Guests answer anonymously unless you ask for a name, email, or phone. Details are kept only with consent and deleted after the period you choose.
Results by location
Average ratings over time, counts for every choice, and written answers, filtered by date and location, with a CSV export.
Common questions
Good to know.
Which plans include guest surveys?
Pro and Enterprise. Pro runs up to two live surveys per location with up to 15 questions each; Enterprise limits are set with you.
Do we need special hardware?
No. Any iPad or Android tablet with a browser works. Add Barley to the home screen and turn on Guided Access or screen pinning so guests stay in the survey.
Who can see guests' contact details?
Only the owner and the managers of the location where the guest answered. Assistant managers see the results without contact details.
Works well with
Part of one workspace, not another app.
See how it fits your restaurant.
Set Barley up around the way your team already works, starting with one location.